Privacy Policy

Your privacy matters to us. Here's how we protect and handle your personal information.

Last updated: January 15, 2025

Information We Collect

At Tyriente Soliuvo, we collect information that helps us provide better investment evaluation services. We're transparent about what we gather and why.

Personal Information You Provide

When you contact us or use our services, you might share details like your name, email address, phone number, and information about your investment goals. This helps us understand how to best assist you.

  • Contact details when you reach out through our contact form
  • Investment preferences and financial goals during consultations
  • Communication history to maintain context in our conversations
  • Technical information like IP address and browser type for website functionality
  • Cookies and similar technologies for website performance

We also automatically collect some technical information when you visit our website. This includes your IP address, browser type, and how you interact with our site. Think of it as basic housekeeping data that helps us keep things running smoothly.

How We Use Your Information

Your information serves specific purposes that directly benefit your experience with our investment evaluation services.

Service Delivery

We use your information to provide investment evaluation services, respond to your inquiries, and maintain our professional relationship.

Communication

Your contact details help us reach you about your investment evaluations and answer questions you might have.

Website Improvement

Technical data helps us understand how people use our website so we can make it more helpful and user-friendly.

Legal Compliance

Sometimes we need to keep records to meet Canadian financial service regulations and legal requirements.

We don't use your personal information for aggressive marketing or sell it to third parties. Our focus stays on providing quality investment evaluation services that meet your specific needs.

Information Sharing and Disclosure

We keep your information private and only share it in specific, limited circumstances that serve legitimate purposes.

When We Might Share Information

We may share your information with trusted service providers who help us deliver our services, such as email hosting or website maintenance companies. These partners are bound by strict confidentiality agreements.

Legal requirements sometimes demand information disclosure. If Canadian authorities require certain records for regulatory compliance or legal proceedings, we'll provide what's necessary while protecting as much of your privacy as possible.

In the unlikely event that Tyriente Soliuvo undergoes a business transition like a merger or acquisition, your information might transfer to the new entity. You'd be notified well in advance of any such changes.

We never sell, rent, or trade your personal information to marketing companies or unrelated businesses. Your trust matters more than any potential revenue from data sales.

Data Security Measures

Protecting your information involves multiple layers of security measures, both technical and administrative.

Technical Safeguards

We use encryption, secure servers, and regular security updates to protect data from unauthorized access.

Access Controls

Only authorized team members can access your personal information, and only when necessary for providing services.

Regular Monitoring

We monitor our systems for unusual activity and maintain backup procedures to protect against data loss.

While we implement strong security measures, no system is completely immune to all risks. We balance practical security with usability to provide reliable protection without making our services difficult to use.

If a security incident ever affects your personal information, we'll notify you promptly and take immediate steps to address the situation and prevent future occurrences.

Your Privacy Rights

Canadian privacy laws give you specific rights regarding your personal information. Here's what you can do and how to exercise these rights.

A

Access Your Data

Request a copy of the personal information we hold about you. We'll provide this within 30 days of your request.
C

Correct Information

Ask us to update or correct any inaccurate personal information in our records.
D

Delete Your Data

Request deletion of your personal information, subject to legal retention requirements.
W

Withdraw Consent

Stop us from processing your information for specific purposes where consent is the legal basis.

How to Exercise Your Rights

Contact us at [email protected] with your request. Include enough detail for us to locate your information and verify your identity. Most requests are handled within 30 days, though complex requests might take longer.

If you're not satisfied with how we handle your privacy request, you can file a complaint with the Office of the Privacy Commissioner of Canada. We prefer to resolve concerns directly, but you have this option available.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to function properly and improve your browsing experience.

Essential cookies keep the website working – things like remembering your language preferences or maintaining security during your session. These are necessary for basic functionality.

Essential Cookies

Required for website functionality, security, and basic features like contact forms.

Analytics Cookies

Help us understand how visitors use our website so we can improve the user experience.

Preference Cookies

Remember your choices and settings to personalize your experience on return visits.

You can control cookies through your browser settings. Blocking all cookies might affect website functionality, but you're free to adjust these settings based on your comfort level.

We don't use third-party advertising cookies or tracking pixels for marketing purposes. Our cookie use focuses on website functionality and understanding general usage patterns.

Data Retention and Deletion

We keep your personal information only as long as necessary for legitimate business purposes or legal requirements.

Retention Periods

Client consultation records are typically maintained for seven years after our last interaction, in line with Canadian financial record-keeping requirements. Website analytics data is kept for two years to track long-term trends.

Contact form inquiries and email correspondence are kept for three years unless you request earlier deletion. This helps us maintain context if you return with follow-up questions or need additional services.

Technical logs and security monitoring data are automatically deleted after one year. Cookie data expires based on the specific cookie type, ranging from session-based to one year maximum.

When retention periods expire, we securely delete your information from our systems. This includes removing data from backups and ensuring it cannot be recovered or reconstructed.

International Data Transfers

Some of our service providers and technology platforms are located outside Canada, which means your information might be processed in other countries.

When we use services hosted in the United States or other countries, we ensure these providers maintain adequate privacy protections comparable to Canadian standards. This includes contractual obligations and security measures.

Protection During Transfers

Any international data transfers are protected by appropriate safeguards including standard contractual clauses, adequate country decisions, or certified privacy frameworks like Privacy Shield successors.

We regularly review our international service providers to ensure they maintain strong privacy and security practices. If a provider's protections become inadequate, we'll find alternatives or bring services back to Canadian-based systems.

Children's Privacy Protection

Our investment evaluation services are designed for adults, and we don't knowingly collect personal information from children under 13 years of age.

If we discover that we've inadvertently collected information from a child under 13, we'll delete that information immediately. Parents or guardians who believe their child has provided us with personal information should contact us right away.

Parental Rights

Parents have the right to review, delete, or refuse further collection of their child's personal information. We'll verify parental identity before providing access to any child's information.

Our website content and services focus on adult financial decision-making and investment evaluation, making it unlikely that children would have reason to share personal information with us.

Privacy Policy Updates

We review and update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements.

When we make significant changes that affect how we handle your personal information, we'll notify you by email if we have your contact information, or by posting a notice on our website.

Notification Process

Major policy changes will be announced at least 30 days before taking effect. Minor updates like contact information changes or clarifications won't require advance notice.

We encourage you to review this policy occasionally to stay informed about how we protect your privacy. The "last updated" date at the top of this page shows when we made the most recent changes.

Your continued use of our services after policy changes indicates your acceptance of the updated terms. If you disagree with changes, you can request deletion of your personal information.

Privacy Contact Information

Questions About Your Privacy?

If you have questions about this privacy policy or how we handle your personal information, we're here to help.

Email: [email protected]

Phone: +1 (519) 322-4700

Address:
Tyriente Soliuvo
1082 Wyandotte St E
Windsor, ON N9A 3K2
Canada

We aim to respond to privacy inquiries within 5 business days. For complex requests requiring research or verification, we might need up to 30 days to provide a complete response.

When contacting us about privacy matters, include enough information for us to locate your records and verify your identity. This helps us respond more quickly and accurately to your request.